Guest Interaction

Today’s savvy traveler expects more than paper maps and menus. Monscierge has created a comprehensive guest experience that wasn’t even possible five years ago. You want to be connected to your guests.  Through analytics, direct messaging and marketing to their social media networks, we’ll keep you in touch with your guests whether on-site or on-the-go.

Monscierge | Lobby

Built with a creative soul and an information backbone, Monscierge | Lobby runs on Info Point, our all-in-one 42” interactive platform, precisely matched for peak performance and the highest caliber user experience. As a centerpiece for your lobby or other high-traffic hotel areas, it has the flexibility to beautifully convey your hotel’s offerings and marketing initiatives. With features like local recommendations, travel tools, directions, and social postcards, Monscierge | Lobby will delight your guests.

Monscierge | Tablet

Take guest service to a higher level with a portable platform that you can place in your guest rooms, hand to guests on check-in, or provide to your concierge or other staff members as a tool to connect directly with guests. With all the features of our mobile solution, Monscierge Tablet opens up new possibilities for guest services.

Monscierge | Mobile

Empower guests on the move with a broad array of hospitality features. Guests can order room service quickly and easily, create daily local excursions through our trip builder feature, and send digital hotel-branded postcards to friends and family on Facebook, Twitter, and email. They can also access hotel recommendations on the go and receive offers for hotel services along with instant messages from your front desk. Stay connected with your guests.

Monscierge | Meeting

Connect your meeting rooms and conference spaces to your event and activity information. Monscierge | Meeting runs on Info Point 19, our all-in-one 19” hardware platform.

InfoPoint Hardware

It took us 18 months to actually develop our own 42” all in one interactive touchscreen device. You may wonder why we went through that much effort. After you touch Monscierge | Lobby, and realize the difference between what we have developed and what other touchscreens existing in the marketplace, it will become instantly obvious. Everything that existed prior to what we have developed was consistently disappointing to the user experience. We heard time and time again, that users wanted the interaction to be fast, smooth and responsive. It didn’t exist, so we designed and built a large touchscreen that users now rave about.