Did you know?
73% of hotel guests want local recommendations when surveyed for the Monscierge Guest Experience Management (GEM) Report.
By now, everyone knows that breaking into the mobile space is a must for any brand. Travelers, especially, are fitting their experience into their pockets. From initial research, to booking, to itineraries on the go, smartphones have made their way into every aspect of travel.
Our latest GEM Report will help you to understand how your guests are really using mobile and help you to find your brand’s best use of mobile technology.
You can view the entire Q2 Guest Experience Management Report, or request to be notified of future reports here. Please share your thoughts and suggestions via email, or tweet them using #GuestExperience.