As a fast-growing Airbnb vacation rental, the historic Kramer House turned to Monscierge to help differentiate and elevate itself amongst an increasingly noisy market.
Kramer House owner Marlin Wilton wants more than just a random listing on Airbnb. Built in 1947 and offered as a rental since 2016, the beautiful and historic Kramer House has seen many residents across its seven private bedrooms in the main house and two bedrooms in the guest house. Centrally located in Oklahoma City, the Kramer House frequently hosts groups diverse as family reunions, construction crews, wedding parties, and a healthy share of copers and equestrians. Proximity to the Oklahoma City Fair Grounds has proven incredibly valuable for those traveling as part of horse and livestock exhibitions.
During a chance encounter, while in the Monscierge office on other business, Wilton noticed a demo for Monscierge's Apple TV for Hospitality. He became enamored at the idea of using it for his property as "something that looks professional and helps elevate my property." Within days, he signed up and had Apple TV for Hospitality installed in his property. Client Success Director Edwin Chandapillai led an on-site installation over a few hours, including configuring linear TV and loading Kramer House-branded Apple TV apps.
"I love having all the icons and streaming apps right on one screen," Wilton said about the Apple TV for Hospitality experience. His praise doesn't come lightly. As the owner of a home automation company that focuses on the elderly and aging, he understands the need for seamless and easy to use technology. A point of pride is "being able to take our house manual and put all the information onto one screen." When interacting with newly arrived guests, he'll often tell them to check out the app on television and learn a little about the house's history and that everything is on one screen.
On any given night, there are 300+ properties in the Oklahoma City area. Wilton markets his houses exclusively through Airbnb. He must find ways to cut through the noise of other rentals and differentiate his property. Apple TV for Hospitality is a crucial piece of technology in the house. Besides services like local recommendations, guest requests, and property history, he also provides instant access to live, linear TV, plus streaming from Netflix, Disney+, Hulu, and Amazon Video for entertainment. The house rules, including how to connect to Wi-Fi, history, and cleaning policies, are available through the information app. Wilton provides highly curated local recommendations for area dining, things to do, and services like pharmacies and grocery stores. The best thing is these are "updated instantly online and don't require printing or updates to binders."
Kramer House is a welcome beacon for those traveling through Oklahoma City. The property retains its classic historic charm while providing its guests with the latest technological highlights that appeal to a wide range of guests. We'd highly recommend a stay when you're in town.